We believe the issue is resolved, though we'll continue to monitor to be sure.
Posted over 1 year ago. Feb 21, 2018 - 14:51 CST
Still monitoring network activity to make sure everything has stabilized. We've resumed metric processing along with Recover and report emails. Most accounts are caught back up now.
Posted over 1 year ago. Feb 21, 2018 - 13:19 CST
We believe the networking issue has been resolved, though we're actively monitoring and working with network providers to verify and be sure everything has stabilized.
Posted over 1 year ago. Feb 21, 2018 - 12:00 CST
Still working through network issues. We're currently actively debugging issues with the network from multiple points within our infrastructure to narrow down the problem. Still appears to be a higher level network issue with our ISP outside of our direct control, but we're exhausting all options.
Posted over 1 year ago. Feb 21, 2018 - 11:53 CST
We're putting the dashboard in Maintenance Mode while we work with network providers to resolve the issue.
Posted over 1 year ago. Feb 21, 2018 - 10:37 CST
We've paused Recover and Report emails as we continue to investigate. These will queued up and sent once the networking issue is resolved.
Posted over 1 year ago. Feb 21, 2018 - 09:03 CST
We're seeing issues across multiple services, which appears to be a wider networking issue with our ISP. We've paused metric updates while we investigate. You may encounter the occasional internal server error. We'll update as we know more.