Dashboard availability issues

Incident Report for Baremetrics

Resolved

All sorted, everyone is caught up. Thanks for your patience folks!

Posted Feb 05, 2018 - 19:35 CST

Monitoring

We're back up and stabilized. Working on the backlog of webhooks and data processing now.

Posted Feb 05, 2018 - 16:23 CST

Investigating

Were back for a bit, but our fix didn't hold, so going to do some digging. Putting the dashboard back in to maintenance mode.

Posted Feb 05, 2018 - 14:11 CST

Update

Bringing servers back online now. Will be a few more minutes before we come out of maintenance mode.

Posted Feb 05, 2018 - 13:02 CST

Identified

We've found the issue and are working on rolling out the fix for it now.

Posted Feb 05, 2018 - 12:54 CST

Investigating

We're having issues with availability and speed of the main metrics dashboard, potentially caused by a rogue database. Putting the app in maintenance mode while we investigate.

Posted Feb 05, 2018 - 12:28 CST